You'll receive your license key by email
instantly after your purchase.
Get free English or Japanese email support via
Contact us by email to get 30% off coupon code
if you have ordered our product before.
Under any condition that meets our refund policy,
you have 30-day money back guarantee.
Yes, it is 100% secure. We use Share-it (One of the Mycommerce payment solutions) for all online orders and Share-it® is a registered trademark of Digital River GmbH. The secure server is at mycommerce.com, a veteran ecommerce company specializing in software.
Sure. We provide free trial versions for all products. The free trial version of Audio Converter & Spotify Music Converter can only convert 3 minutes of each song, and M4V Converter Plus will can only convert 5 minutes of each M4V video.
You can use all mainstream credit cards including Visa, MasterCard, American Express, JCB, etc. Besides, Paypal and check (prepayment) are also accepted. Wire transfer is only available in some countries.
No. The price doesn't include tax. Sales tax may be applied based on your residence.
We provide 30-day money back guarantee based on the circumstances. Please refer to our refund policy to learn more details.
Please contact our support team with order number and license email of the product you have purchased. Or you can directly purchase the correct product you want and contact our support team with both order numbers, then we would immediately refund the wrong one to you.
If the prices of the wrong product and the correct product are the same, you can directly contact us to request a valid license code for the correct product. We will send you a new code for the correct product and disable the code of the wrong product at the same time.
Sure. We provide 30% off discount for returning customers. Tell us your original order information and the second one you want to buy, we will generate a coupon code for you. By using the coupon code in the payment page, you can get the second product with 30% discount.